1. Introduction
Caring Hands Home Care (“we,” “our,” or “us”) is a licensed homecare agency based in the United States, dedicated to providing compassionate services for medically fragile individuals. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you interact with us through our website at www.chhc1.com or through other means.
2. Types of Information Collected
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
3. How Information is Collected
We collect personal information directly from you through forms submitted on our website or during service inquiries and consultations.
4. Purpose of Data Collection
We collect your personal information to:
- Provide and manage our homecare services
- Communicate with you regarding service needs, updates, or scheduling
- Respond to inquiries or requests
- Maintain records in compliance with healthcare regulations
5. Data Security Measures
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secured servers, restricted access, staff training in HIPAA compliance and patient confidentiality, and encrypted communication methods where applicable.
6. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is used solely by Caring Hands Home Care for service delivery and communication purposes, except where required by law or regulation.
7. User Rights
You have the right to:
- Request access to your personal data
- Correct or update inaccurate information
- Request deletion of your personal data, subject to legal and operational obligations
To exercise any of these rights, please contact us using the information below.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Email: info@chhc1.com
Website: www.chhc1.com
9. SMS Consent
By providing your phone number, you consent to receive SMS messages from Caring Hands Home Care related to our services. Your phone number will not be shared with any third parties and will only be used for direct communication regarding your care or inquiries.